Information

Bespoke Items
Although there are a number of products listed, bespoke or modified items can be made to your requirements. 
All sizes quoted are based on average size, and are approximate in length. 
However, you may require shorter or longer pieces.  Contact details can be found here to order or get a quote for your requirements.  Changes in price may apply for this service. See Bespoke Service

The Wedding Collection
The wedding range is constantly being added to, which will include beaded tiaras, combs, and other hair accessories.  Our designs are listed in the Wedding Collection
Some products in the gifts section make affordable, yet unique wedding favours, of which some can be personalised to your requirements.  For other items bought in large quantities, a discount may be available.
Please contact for details

We are hoping to begin stocking a range of wedding favours shortly.  Please keep checking back.

Ordering Information
You will be able to order by email or printable order form.  Payment should be by personal cheque, or by Paypal.
Please not that a valid email address must be supplied to use Paypal, as an invoice will be emailed to you.

Rush Orders
We are happy to accept orders at short notice and will do our best to ensure your order arrives on time.  If the event or day you require them is three weeks  away or less, then we will add an express surcharge of £10.00 to your order.  If the event is 7 days or less away, please contact us in the first instance to ensure we can fit your order in.

Postage and Delivery

If you would prefer your order to be sent to an alternative address other than the one you have supplied, please add full details including postcode in the additional information box of the order form.

Orders Under £34.00
All postage, packaging, and handling costs will be £3.00, unless by prior arrangement for recorded 1st class signed for or special delivery  If you prefer, items can be sent by 1st Class recorded (signed for but not tracked) at a cost of £4.00
For Super speed delivery, or if you prefer yout items to be sent by special delivery, please contact us to inform us.  This will incur an extra charge.

Orders £34.00 and above
Please note that for any orders £34.00 or over, Special Delivery Next Day costs will apply, unless by your request.  Please contact us for further details, but expect to pay around £7.00 - £9.00.  If you choose not to have your order posted by Special Delivery, 1st Class recorded signed for costs will apply, and this will be sent AT YOUR OWN RISK, as Royal Mail's 1st Class post only compensates for up to £34.00.  Therefore, should any loss or damage occur by post, WE WILL ONLY TAKE RESPONSIBILITY FOR THE FIRST £34.00 OF YOUR ORDER and any additional costs of replacing any items MUST BE MET BY THE CUSTOMER.

We aim to dispatch orders as soon as possible.  Where an email address is supplied, an estimated dispatch date will be given.  Should there be any delays in the dispatch of any items, we will endeavor to notify you of this, as well as a revised estimated dispatch date.
Please allow approximately 14 days for delivery.  If you require any items quickly, including bespoke items, please contact for details before ordering.  We will do our best to ensure your products arrive on time.

Delivery is in the UK only at present and will be sent 1st Class post, unless otherwise stated.  Proof of posting is always obtained.


Returns
If you require to return any items for whatever reason, please contact us in the first instance to discuss.
All postage costs for returns will be met by the customer.  Failure to do this will result in postage costs being deducted from your refund if applicable.

Prices and Price Changes
The new prices will come into force from 1st July 2007.  We will, where possible, hold these prices.  However, we may have to increase prices from time to time due to supplier costs.  We will remain comitted to giving you the best possible prices for products, especially within the wedding collection.

Other Information
All items in the Special Somethings collections are unsuitable for children under the age of 3 years due to small parts.

The products are bought from a supplier whose finding fully comply with the E.U. Nickel Directives.




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